Toyota issued a recall on Oct. 26 covering 68,356 Lexus NX, NX Hybrid, and NX Plug-In Hybrid vehicles after owners reported blank instrument-panel displays that can hide engine oil pressure, coolant temperature, and electrical charge readings. Those are the gauges that tell a driver something is wrong before it becomes a bigger problem, and a blank screen means that warning never shows up.
The recall, filed with NHTSA under campaign number 26V687000, affects 2022-2024 Lexus NX250, NX350, NX350h, and NX450h+ models equipped with a 7-inch combination meter display. Toyota says the fix is free and doesn’t require a new part, just a software update at the dealer. Here’s what owners need to know about the affected years, the actual defect, and how to confirm their vehicle is included.
The problem traces to the combination meter’s startup sequence. NHTSA’s recall notice describes an error during that process that can cause certain areas of the 7-inch display to go blank, meaning the required warning or indicator for a mechanical issue simply doesn’t appear. Toyota Motor Engineering and Manufacturing said it opened the investigation after receiving reports dating back to 2023 of the meter displaying blank information, and the automaker estimates the defect is present in 100% of the vehicles named in the recall population, though not all of those units were sold in the U.S.
This isn’t a cosmetic glitch. Oil pressure, coolant temperature, and electrical charge are the three gauges most likely to flag a problem before it becomes a breakdown or worse. If a driver can’t see them, a developing mechanical issue could go unnoticed long enough to raise the risk of a crash, which is the exact concern NHTSA cited in opening the file.
Dealers will update the combination meter software for free, no parts replacement involved. Toyota says an over-the-air update may also become available down the line for NX models equipped to receive it, though the current remedy runs through dealer service departments. Notification letters are scheduled to go out to owners by Dec. 7.
Owners don’t have to wait for the letter to find out if their NX is included. NHTSA.gov allows a search by VIN, state, and license plate, or by year, make, and model, to confirm whether a specific vehicle is part of the campaign. Anyone with questions can also call Toyota customer service directly at 1-800-331-4331 and reference recall number 26LA10, which is Toyota’s internal tracking number for this campaign (NHTSA’s is 26V687000).
This isn’t the first time a Toyota-built combination meter has gone dark on a startup glitch this year. A similar display failure hit roughly 81,000 vehicles, including the Mirai back in May, and Toyota recalled more than 500,000 Camrys in August over a digital gauge cluster that could obscure turn signal and hazard lamp indicators during startup. The NX recall is smaller in scale, but it’s part of a pattern worth knowing about if you’re shopping a late-model NX on the used market: ask whether the software update has already been applied before you buy.
Toyota issued a recall on Oct. 26 covering 68,356 Lexus NX, NX Hybrid, and NX Plug-In Hybrid vehicles after owners reported blank instrument-panel displays that can hide engine oil pressure, coolant temperature, and electrical charge readings. Those are the gauges that tell a driver something is wrong before it becomes a bigger problem, and a blank screen means that warning never shows up.
The recall, filed with NHTSA under campaign number 26V687000, affects 2022-2024 Lexus NX250, NX350, NX350h, and NX450h+ models equipped with a 7-inch combination meter display. Toyota says the fix is free and doesn’t require a new part, just a software update at the dealer. Here’s what owners need to know about the affected years, the actual defect, and how to confirm their vehicle is included.
The problem traces to the combination meter’s startup sequence. NHTSA’s recall notice describes an error during that process that can cause certain areas of the 7-inch display to go blank, meaning the required warning or indicator for a mechanical issue simply doesn’t appear. Toyota Motor Engineering and Manufacturing said it opened the investigation after receiving reports dating back to 2023 of the meter displaying blank information, and the automaker estimates the defect is present in 100% of the vehicles named in the recall population, though not all of those units were sold in the U.S.
This isn’t a cosmetic glitch. Oil pressure, coolant temperature, and electrical charge are the three gauges most likely to flag a problem before it becomes a breakdown or worse. If a driver can’t see them, a developing mechanical issue could go unnoticed long enough to raise the risk of a crash, which is the exact concern NHTSA cited in opening the file.
Dealers will update the combination meter software for free, no parts replacement involved. Toyota says an over-the-air update may also become available down the line for NX models equipped to receive it, though the current remedy runs through dealer service departments. Notification letters are scheduled to go out to owners by Dec. 7.
Owners don’t have to wait for the letter to find out if their NX is included. NHTSA.gov allows a search by VIN, state, and license plate, or by year, make, and model, to confirm whether a specific vehicle is part of the campaign. Anyone with questions can also call Toyota customer service directly at 1-800-331-4331 and reference recall number 26LA10, which is Toyota’s internal tracking number for this campaign (NHTSA’s is 26V687000).
This isn’t the first time a Toyota-built combination meter has gone dark on a startup glitch this year. A similar display failure hit roughly 81,000 vehicles, including the Mirai back in May, and Toyota recalled more than 500,000 Camrys in August over a digital gauge cluster that could obscure turn signal and hazard lamp indicators during startup. The NX recall is smaller in scale, but it’s part of a pattern worth knowing about if you’re shopping a late-model NX on the used market: ask whether the software update has already been applied before you buy.
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